Orders
Orders can either be placed using our secure on line payment with PayPal or by phoning us on 07914 448951. Goods should usually be dispatched within 24 hours. If an item is out of stock and your delivery is delayed we will notify you straight away. Some of our items are only bought in to order (specified on the web site) and we will contact you with an expected delivery date.


Delivery
UK Mainland
Items up to 2kg in weight are sent Royal Mail 'Signed for' Delivery and charged according to weight. All orders over 2kg are sent with a courier service
The cost of delivery will be shown as you go through the checkout screen.

We require a signature as proof of delivery. When placing your order you can specify an alternative delivery address if required. If you request your goods to be left in a designated safe place without a signature, Horsedream will not be responsible for your order once the Courier has delivered.

Shipping rates outside UK Mainland
All deliveries outside the UK Mainland are sent via Courier service. Delivery charges will be shown as you go through the checkout screen

All payments are made in Pounds Sterling. Please make sure you are aware of the currency exchange rate before placing your order.

Terms and conditions
Please read these terms and conditions carefully, if you do not agree with them, do not use this website. By using this website, you signify your agreement to be bound by these terms.
Horse Dream UK Ltd is a small family run business and is not registered for VAT

Privacy
Customer details are never shared with any third party and remain completely confidential. Payment is taken through PayPal.

Safety
Always check equipment before riding and never use items that are showing any signs of wear and tear or damage. Horsedream cannot be responsible for your use of its products. When using the Christ Bareback pad, NEVER mount using the stirrups unless you have bought a model with the ‘half tree’ designed for this purpose.

Delivery
If you request your goods to be left in a designated safe place without a signature, Horsedream will not be responsible for your order once the Courier has delivered.

Returns
If for any reason you are not completely satisfied with your purchase, we will refund the value of the goods but firstly you must notify us, and then return them within 7 days in pristine condition; unused or marked and still with Christ Lammfelle labelling attached.

We recommend that you send your goods back by recorded delivery or a secure delivery method which requires a signature on delivery, as we cannot be held responsible for it being lost or damaged before it arrives to us.

Unfortunately we are unable to give refunds on items that have been specially made or altered for you.

Descriptions
Every care has been taken to ensure descriptions, measurements, colours and prices are correct, but we reserve the right to affect changes at any time, these will be notified to you at the time of ordering. Please note that coloured lambskins have been dyed and may be prone to colour fade.

Links
This website contains links to other websites. Horsedream is not responsible for the practises of other websites and companies and does not necessarily endorse the material on these websites. These links are provided for interest only.

These terms and conditions are governed in accordance with the laws of England and Wales. Any user of the Website hereby agrees to be bound exclusively by the jurisdiction of the English courts.

 
   


Click here for Delivery charges/Terms and conditions